Craneware plc engages in the development, licensing, and ongoing support of computer software for the United States healthcare industry. The company offers patient engagement solutions that enhance patient satisfaction with billing by providing accurate out-of-pocket estimates and mobile-friendly payment plans; reduce bad debt and ineffective paper collections with upfront patient engagement and point-of-service collections; and provide all-payor medical necessity validation and prior authorization coverage to ensure accuracy and prevent denials. It also provides charge capture and pricing solutions, which automate the management of charge and claims data to deliver financial improvement to the provider systems; Trisus Claims Informatics, a retrospective charge capture analytical tool, which identifies high-impact areas of risk for team to investigate; revenue recovery and retention solutions that help in managing denials, underpayments, pre-payments, and retrospective claim audits; and automated cost analytics solutions that enhance financial and operational performance for healthcare organizations. In addition, the company offers professional services, such as customer success manager, revenue cycle assessment, revenue integrity package, custom consulting, CDM review, CDM process designing, chargemaster corporate standardization; and pricing analysis review, on-site training, and charge capture performance services. Further, it provides outsourcing services, including outsourcing CDM management, appeal, and chart-to-bill audits services. The company was founded in 1999 and is headquartered in Edinburgh, the United Kingdom.