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Convergys Corp

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2016 Annual Report and Form 10K

Convergys Corp

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About Convergys Corp

10,000+ Employees
Based in Cincinnati, Ohio

Convergys Corporation provides customer management services to communications and media, technology, financial services, retail, and healthcare industries in North America and internationally. The company offers solutions across the customer lifecycle, including revenue generation, customer service, technical support, customer retention, and collection services; and solutions in contact center technology comprising multichannel interaction, cross-channel integration framework, real-time decisioning engine, intelligent notification, campaign management, personalized care, personalized selling, agent productivity, and retention solutions.

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